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Why perform an inventory of your company’s IT assets?
First of all, it is a legal accounting obligation. Every company must perform an annual inventory of its assets. Your Chartered accountant or Chief Financial Officer will certainly ask for it. If that situation occurs and you happen to not...
Why is SaaS solution turning into the trend with regards to the delivery of business applications as saas Helpdesk?
I can talk for hours on SaaS, but I’d give you a straightforward answer to get to the point. Because it simply reduces the avoidable cost of having an on-premises IT team dedicated for dealing with the hardware and/or software...
How to choose your ticketing system in 2022 ?
In 2022, choosing your ticketing system can sometimes be complex; the dematerialization of exchanges has revolutionized customer service both in terms of centralization of information and in its simplification. When we know that a customer uses at least 3 channels...
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