Priority management
E-mail management
Unlimited number of customers
Self-service portal
Reports
Automatic notifications
Service Contracts (SLAs)
Custom forms
Knowledge base
Tasks and Timesheet Management
Workflow Management
MODULE
Single Sign-on/LDAP Synchronization
SSL Security
Internationalization
Custom Domain
CTI API
SMS Notifications
Service catalog
Service contracts
Multi-brand / Multi-product
Asset management
Network Scan
Active Directory Link
Purchases/stocks/Budgets Module
Package Distribution
Network Mapping
For example, the price for an infrastructure of 100 PCs including the Asset Management, Network Scan and Active Directory Link modules would be €44/month, billed annually. Discount according to quantity.
SaaS pricing includes hosting, backups, updates and email assistance. Hosting in secure DATA CENTERS in France and Canada for SAAS mode.
Licence Acquisition
If you purchase the software, you must install it on your servers by your own means
Email assistance? Yes, available from Monday to Friday 9am-6pm (Paris Time).
Phone assistance? No (unless you have signed up for a phone support contract).
For example, the price for an infrastructure of 100 PCs including the Asset Management, Network Scan and Active Directory Link modules would be €1584 +maintenance contract. Discount according to quantity.
About US
DOCUMENTS
ACCESSIBILITY HELP
24, avenue Joannes Masset
69009 Lyon
France
+33 (0)4 72 20 09 92