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SimplyDesk Pricing: Helpdesk, Management and Inventory of IT assets

 BASIC HELPDESK

 
service desk
  • Priority management

  • E-mail management

  • Unlimited number of customers

  • Self-service portal

  • Reports

  • Automatic notifications

€15*

ADVANCED HELPDESK

service desk
  • Service Contracts (SLAs)

  • Custom forms

  • Knowledge base

  • Tasks and Timesheet Management

  • Workflow Management

€35*

OPTIONAL

MODULE

 *€10/ OPTION/ MONTH:

  • Single Sign-on/LDAP Synchronization

  • SSL Security

  • Internationalization

  • Custom Domain

  • CTI API

  • SMS Notifications

*€20/ OPTION/ MONTH: 

  • Service catalog

*€30/ OPTION/ MONTH:

  • Service contracts

  • Multi-brand / Multi-product

SIMPLYASSET

service desk
  • Asset management

  • Network Scan

  • Active Directory Link

  • Purchases/stocks/Budgets Module

  • Package Distribution

  • Network Mapping

For example, the price for an infrastructure of 100 PCs including the Asset Management, Network Scan and Active Directory Link modules would be €44/month, billed annually. Discount according to quantity.

* Added to the annually billed subscription per agent and per month.

SaaS pricing includes hosting, backups, updates and email assistance. Hosting in secure DATA CENTERS in France and Canada for SAAS mode.

SIMPLYDESK IS INSTALLED ON YOUR SITE, ON YOUR OWN SERVERS

Licence Acquisition

If you purchase the software, you must install it on your servers by your own means

service desk

CUSTOMER SERVICE 

Email assistance? Yes, available from Monday to Friday 9am-6pm (Paris Time).

Phone assistance? No (unless you have signed up for a phone support contract).

For example, the price for an infrastructure of 100 PCs including the Asset Management, Network Scan and Active Directory Link modules would be €1584 +maintenance contract. Discount according to quantity.

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