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Customer Service (Internal or External)

CUSTOMER SUPPORT, HELPDESK, INVENTORY AND ASSET MANAGEMENT SOFTWARE

What are your HELPDESK needs ?

  • Manage your customers, their service contracts and related services
  • Process requests and incidents of your customers in accordance with service agreements (SLAs)
  • Manage third-party contracts
  • Identify time spent and billable interventions
  • Managing a Knowledge base

 

 

 

 

 

What are your Asset Management needs for customers under maintenance contract ?

·         Manage the equipment, maintenance contracts, planning renewals, manage the supply of consumables and spare parts

logiciel support client
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