Uganda Webinar

SimplyDesk webinar for Helpdesk, IT asset management and IT asset inventory

September 30,2021 at 10:30 AM (UTC+3) Kampala

Are you an IT department manager ? Do you want to organize, manage and simplify the tickets issued by your customers? Are you looking for a complete and efficient solution for managing your IT equipment? Join us and subscribe to discover our solution!

What are your needs in terms of «HelpDesk» ?

Multi-channel software (tickets by web portal, e-mail and phone)
Process your users’ requests and incidents in accordance with service agreements (SLAs)
Third-parties contracts management
Provide a product catalog or a service catalog to your users
Manage knowledge base and provide online support
Remote control of PC and Servers
Identify time spent on each case
Discuss the quality of service with your users (QoS)

In terms of «Asset Management and Network inventory» ?

Automatic and agentless inventory of company IT Assets
Manage the CMBD, equipment, software and hardware components, maintenance contracts, users, service catalogs, costs, anticipate the replacement of PCs, Servers and Printers, manage the supply of consumables and spare parts.
Manage stocks and the supply of consumables and spare parts.
Manage licenses and license compliance
Update and remotely deploy software
Control remotely on PCs and servers in the IT infrastructure

In this webinar you will discover that with SimplyDesk it is easy to receive and process a ticket linked to your IT assets and to manage an asset’s life cycle from start to finish.

Uganda Webinar

SimplyDesk webinar for Helpdesk, IT asset management and IT asset inventory

September 30,2021 at 10:30 AM (UTC+3) Kampala

What are your needs in terms of «HelpDesk» ?

In terms of «Asset Management and Network inventory» ?

PCI HEADQUARTERS