The Smart, Scalable ITSM solution Built for IT service Providers
Streamline your IT operations and exceed client expectations with SimplyDesk: the all-in-one ITSM solution built specifically for IT service providers. Whether you’re managing multiple clients or internal teams, our powerful helpdesk ticketing system, automated asset management, and integrated CMDB make it easy to deliver fast, reliable, and compliant IT support. From incident tracking to SLA monitoring and remote assistance, SimplyDesk gives you the tools to simplify service delivery and scale your business in SAAS or On-premise.
What are your ITSM solution and Helpdesk ticketing system needs for IT service providers ?
Manage your clients, their service contracts and related services
Offer a catalog of products and services to your customers
Process your users’ requests and incidents in accordance with service agreements (SLAs)
Identify time spent and billable interventions
Manage Knowledge base
Remote control of PC and Servers of your customers
Discuss the quality of service with users (QoS)
What are your Customers’ ITSM solution Asset management and Network inventory for IT service providers needs ?
Automatic and agentless inventory of company IT Assets
Manage the CMDB, equipment, software and hardware components, maintenance contracts, users, service catalogs, costs, plan the replacement of PCs, Servers and Printers, managing the supply of consumables and spare parts.
Manage stocks and the supply of equipment, consumables, software and spare parts
Update and remotely deploy software
Remote access on PCs and Servers