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IT Department 

      IT Asset Management and Helpdesk Software available in SAAS or On-Premise

What are your HELPDESK needs ?

  •  Process user requests and incidents in accordance with service agreements (SLAs)
  • Third-parties contracts management
  • Manage Knowledge base
  • Remote access of PCs and Servers
  • Identify time spent on each case
  • Discuss the quality of service with users (QoS)
it asset management tools
it asset management tools

What are your ASSET Management and Network inventory needs ?

  • Automatic and agentless inventory of company IT Assets
  • Manage the CMDB, equipment, software and hardware components, maintenance contracts, users, service catalogs, costs, plan the replacement of PCs, Servers and Printers, manage the supply of consumables and spare parts.
  • Manage stocks and the supply of equipment, consumables, software and spare parts
  • Manage licenses and license compliance
  • Remotely update and deploy software
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