All-in-One ITSM & ITAM Solution for IT Department
Empower your IT department with SimplyDesk : the all-in-one ITAM and ITSM solution designed to streamline your IT operations. From automated asset inventory to powerful helpdesk and SLA management, SimplyDesk gives your team full visibility and control over IT resources. Improve service quality, reduce downtime, and optimize costs with a solution that’s quick to deploy and easy to manage.
What Are the ITSM and Helpdesk Needs of Your IT Department?
Process user requests and incidents in accordance with service agreements (SLAs)
Third-parties contracts management
Offer a catalog of products and services to your users
Manage Knowledge base
Remote access of PCs and Servers
Identify time spent on each case
Discuss the quality of service with users (QoS)
What ITAM and Network Inventory Features Does Your IT Department Need?
Automatic and agentless inventory of company IT assets
Manage the CMDB, equipment, software and hardware components, maintenance contracts, users, service catalogs, costs, plan the replacement of PCs, Servers and Printers, manage the supply of consumables and spare parts.
Manage stocks and the supply of equipment, consumables, software and spare parts
Manage licenses and license compliance
Remotely update and deploy software
Remote access of PCs and Servers
Benefit from performance indicators